Staying at a hotel: we don’t think much about it, but it’s kind of an odd experience. You’re temporarily living next door to plenty of strangers, all while being served by a dedicated staff of cooks, cleaners, and hotel employees. In the end, it makes for a pleasant experience that’s meant to make you forget everything about your way-too-stressful life back home. But how much do we know about what’s going on at hotels out there?
While we’re outside, enjoying our vacation, hotel staff are cleaning our rooms diligently. But is that all they do? Or have they been keeping some secrets from us? It turns out there are a lot of hidden practices to the job, and some of those are not very nice to know about, especially if you happen to be a regular hotel visitor. Today, let’s take a look at all the secret stuff hotel employees love to do, as exposed by real-life staff who are not afraid to share. Spoiler alert: Some of these may be kind of shocking!
Yes, They Will Sleep On The Bed
This one is kind of obvious, but still shocking. Whenever housekeeping has the chance, they will lay down on your bed and take a nap. There’s just no way you can resist a freshly-made bed after a hardworking morning, and housekeeping has plenty of those to choose from!
If you don’t think much about it, it’s not that bad. After all, thousands of people have already slept in the hotel bed you’re paying for! Still, a mattress is not something most people would want to share with a total stranger.
They Will Try Your Finest Clothes
This one is probably not standard practice, but housekeeping has admitted to trying on expensive clothes of guests, just for the thrill of it. We get it: the hotel housekeeping salaries are not that great, and some hotels receive extremely wealthy guests all the time.
For many housekeeping staff members, this may be the only chance they’ll ever have to try a Gucci dress or a luxury Italian suit. Still, it’s not cool. When you’re paying for a room, you at least expect nobody to mess with your stuff!
They Get Bored and Snoop Around
Human beings are naturally curious, and housekeeping is no exception. Cleaning tens of similar-looking rooms every single day can be pretty tedious. So, it’s no wonder some staff take some time to snoop around and add some excitement to the job.
A strange stain on the bed? You can talk about it with your friends for the whole day. An odd object in the closet? It can make for some fun conspiracy theories! So, if you ever feel like you’re being watched while staying at a hotel, that’s because, in a way, you are!
They Don’t Really Care About The Minibar
Most hotels have a minibar in every room, stacked with cold beverages and tasty snacks. But these overpriced items are hardly controlled, and you can almost always get away with eating and drinking from the minibar and not telling anyone about it.
While some hotels keep their minibars under strict control, most will simply let it go and trust their guests to pay for what they consume. This doesn’t necessarily mean you should simply take what you want without paying, but it’s a nice one to keep in mind!
Does It Look Clean? Let’s Call It Clean Then!
This one is a shocker. Hotel housekeeping has confessed that many employees seldom actually wash the duvets, coverlets, and sheets of hotel rooms, particularly after one-night stays. Instead, they work on faster and easier solutions: if it doesn’t look dirty, then it can be considered clean!
Have they never heard about germs and bacteria? It turns out that’s not an issue for many hotel housekeeping staff. All they do is get rid of visible stains, lint, and smooth any wrinkles or marks left by the former guests.
The True Purpose of Free Soap
No, that’s not something housekeeping does. That’s something they’re told you should be doing! Contrary to popular belief, hotels are not trying to save on their free soaps and shower gels. In truth, they want guests to take these complimentary items home with them.
Why? Good old fashioned advertising, of course! Taking something from the hotel back home with you improves your chances of ever going back to that same hotel. Nothing takes you back to a nice vacation like a little memorabilia, such as a nice towel or a little shampoo bottle.
They Snub the Tub
If there’s a perfect time for you to take a relaxing bubble bath, that’s when you’re staying at a hotel. But the next time you do take a bath, please look out for possible odors or stains on the bathtub. It turns out most hotel housekeeping staff simply ignore the tub when cleaning the bathrooms.
They open the faucet and leave the water running for a couple of seconds. And in most cases, that’s it! It’s kind of disgusting, but you can get around it by dropping some of that complimentary shampoo round the tub before taking your relaxing bath, just to be safe!
Don’t Use My Name!
Yes, most hotel employees wear a name tag, which makes you wonder: why is it wrong to call them by their name? It turns out hotel employees hate it when complete strangers address them as “Joe,” “Linda,” or “Jack” because it merely sounds condescending and disrespectful to them.
If you get friendly with a hotel employee, please ask before calling him/her by the first name. Hotel employees are human beings, and even though they’re there to serve the guests, staying at a hotel doesn’t make you their boss.
They Ignore The Signs
We guess bad guests are to blame for this one. The “do not disturb” signs of most hotels are poorly used by visitors, who simply leave them on their doors indefinitely, even after checking-out. That’s why housekeeping has learned seldom to pay attention to these signs.
Housekeeping staff work on demanding, tight schedules, and any room they do not clean is a potential problem. For that reason, they always knock to make sure a “do not disturb” sign is not being misused. As hotel guests, we can help the hotel staff by not putting this sign on our door unless we truly need to.
They Laugh At Silliness Behind Your Back
Yes, hotel employees are there to serve, not to judge. So, if a guest happens to ask for something silly, they will most likely say yes. But that doesn’t mean they will not laugh behind your back, especially if you happen to ask for something as silly as, say, a framed picture of a celebrity!
We all have weird habits and desires. But during your next stay at the hotel, please keep in mind that the staff hates it when people ask for frivolous and unnecessary things. Either way, Ramon will always be there to assist you with “pleasure.”
They Flirt With Guests
Housekeeping is only human, and even though they shouldn’t, they may flirt with some of their most attractive guests. According to a former hotel housekeeping staff member, some of her colleagues even ended up in the room of one or two of their guests.
It’s naughty, yes, but there’s nothing you can do to stop the ever-imposing forces of nature. And a hotel is just too perfect of a place for canoodling with strangers: there are hundreds of empty rooms to choose from, and some nights can get utterly lonely.
Inside Jokes About Guests
Working at a hotel makes for some funny scenes and stories. All kinds of crazy characters may end up spending the night at a hotel, so it’s only natural that housekeeping jokes about them. In some cases, they may even give a nickname to a guest, which is usually related to something unique he/she does.
Naturally, some of these nicknames are outright offensive, while others are just innocent and funny. So, if you have a strange habit, you may get yourself a hotel nickname; and if you do, you’ll most likely never find out about it!
Unclaimed Lost Items Do Find New Homes
Hotel guests leave behind all kinds of items. But after a mandatory period of 45 to 90 days is over, staff members are allowed to keep these items all for themselves. Some of the things most often left behind at hotels include chargers, clothes, glasses, and—believe it or not—dentures and hearing aids!
From time to time, an extremely valuable and useful item gets left behind. A former 5-star hotel housekeeping staff member went online to reveal she acquired some pretty expensive items from former guests, including a top-class hair straightener and a designer jacket.
Complaining Works!
Please don’t turn into a rude and presumptuous hotel guest after reading this. But, as former hotel employees have revealed, it seems like complaining can get you a big discount on your hotel room fee.
The staff will cut as much as 30% on your room price, as long as you complain about something. But you have to do it properly! Don’t complain in front of other guests, and be as polite as possible. If you’re older, your chances of getting a discount after complaining will only improve.
Bed Bugs Are a Bonafide Hotel Plague
In 2015, a Las Vegas hotel got into some serious trouble after being sued by a woman named Jennifer Haynes. Jennifer woke up with a sore body covered in bed bugs’ bites and decided to approach the hotel after the horrible, “near-fatal” experience. Yet, she was hardly the first guest to encounter this way-too-common hotel problem.
Still, housekeeping doesn’t always believe it’s their responsibility to get rid of bed bugs. According to a former housekeeping staff member, bed bugs are generally brought by guests, who carry them inside in their luggage. While it might be true, preventing and getting rid of these annoying creatures is still their job, in our humble opinion.
Are Your Private Documents Really Private?
Some hotel housekeeping staff members cannot get enough of snooping around. Yes, they sleep in your hotel bed, and they try your expensive clothes, but they will also check your documents and notes. Let’s just say they’re incredibly curious people!
So, next time you’re at a hotel, and you happen to write down your bank account password, it’s best if you keep that note inside of your pocket. The general rule is: if something stays inside your hotel room, housekeeping may try to take a look at it.
The Secret Cancellation Loophole
Canceling a reservation can be costly. If you miss the cancellation deadline, you’re probably going to end up paying for not staying at the hotel! That’s just frustrating. But do you know there’s a loophole you can explore to never pay for a canceled reservation ever again?
This is a secret hack exposed by a former hotel employee. Before canceling, just call the hotel and change the date of your reservation. Then, call again, and when a different clerk answers the phone, you can probably cancel the reservation without paying anything! Since you changed the stay date, you’ll be getting a new cancellation deadline. Easy and flawless!
They Will Get Back At Rude Guests
There’s no excuse for being rude, whether you’re paying for your stay at a hotel or working as part of the staff. But when guests are impolite to hotel employees, staff will naturally get their revenge as soon as they can.
A former housekeeping staff member reported that when a hotel guest got a little too snobby, one of her colleagues used a bathroom towel to mop the floor and hung it back for the guest to use right after. It was only a dirty towel, but it still felt like vengeance was being served!
If Nature Calls, They Will Respond
Most hotels are enormous. So, to get from one room to the staff bathroom can be timely and frustrating. For that reason, housekeeping will usually use your bathroom in case nature calls during a cleaning session.
We know it’s not right, and they’re actually forbidden from using it. But let’s be fair: when you spend half of your day cleaning toilets for other people, you should at least be entitled to use it in case you need to. They just need to make sure they leave the bathroom spotless in the end.
The Unofficial Room Service Fee
Room service is a great treat; often for the price of nothing, you get to have your breakfast delivered to your room, and you don’t even have to get out of the bed. Now that’s what relaxing is all about! But have you ever noticed most room service food portions are tiny?
There’s a good reason for it. It turns out that some hotel employees like to help themselves to bits and pieces from room service meals, so they don’t have to pack food before going to work!
Too Much Work, Too Little Time
Yes, it’s easy to assume hotel housekeeping staff members are careless. But if you put yourself in their shoes, you may realize that they have it very hard. Not only do they have to clean a lot of rooms every single day, but they have to do it very quickly, too.
If you cannot fill in your room quota on time, you may get fired. For that reason, hotel housekeeping staff members are forced to work very fast to keep their jobs. And they still have some time left to dust under the bed. Now that’s something to be proud of!
Want To Help The Housekeeper? Just Be Neat!
Most guests try to be neat and clean when staying in a hotel room, which is terrific for housekeeping. They reportedly get paid per room, which means that the more rooms they clean, the more money they get at the end of the month. So, if you want to be an excellent guest, you just need to make sure you keep things neat and tidy.
Unless you’re a rock and roll artist living on the edge, there’s no excuse for you to trash your hotel room. Housekeeping will appreciate it and earn the salary they deserve.
You Never Need To Pay For In-Room Movies
Some hotels provide in-room movies you can watch for a small charge. But a former hotel employee revealed you don’t really need to pay for any movie you watch at the hotel. How? It’s pretty simple.
Just watch the movie and call the lobby saying you pressed a button accidentally, or that the movie froze while you were watching it. They will immediately remove the fee you were supposed to pay without asking any further questions. It’s a handy hotel hack to keep in mind!
Out-of-Control Remote Control
Germs and bacteria are everywhere, but there are few things as dirty in your hotel room as the remote control. This little piece of plastic is rarely, if ever, thoroughly cleaned. So, next time you’re vacationing, just make sure you wash your hands after touching one.
Fortunately, people don’t really care about the TV when they’re enjoying a sunny holiday or getting to know a new city. But in a time when hygiene is literally a matter of life and death, you may want to keep away from this harbor of germs.
A Clever Hotel Hack To Keep You Charged
Housekeeping secrets are not all so bad. Some of them can actually help you during your next trip. Have you ever forgot one of your essential chargers during a trip? Maybe your computer charger or, even worse, your phone charger? Then you know how nightmarish it can be.
But this lesser-known hotel hack may save your life. The next time you need a charger at the hotel, just go and ask for one! The staff usually has a small stock of left-behind chargers, and they will happily lend you one.
They’re Superstitious
While not all hotel housekeepers believe in ghosts, many are superstitious and think some hotel rooms are actually haunted. It’s no coincidence that hotels make for some excellent horror story locations: it’s just impossible to ignore that they’re naturally spooky.
A weird red stain on the floor? A creaking noise in the middle of the night? An old tale about a horrible crime in room 13? It may be just scary stories and folklore, but some housekeeping staff members take these very seriously. After all, is there a better place to commit a horrible crime than a hotel room?
They Will Bring You Breakfast, For Free
One of the best things about staying at a hotel is the free breakfast. But getting out of bed on time to make it to the breakfast buffet can be a bummer, especially if you’re planning on sleeping in.
But hotel employees have revealed that, if you ask for your breakfast to be taken to your room, most hotels will likely comply. And the best part? It’s free of charge! So please make the most out of this information during your next trip and get yourself the relaxing breakfast in bed you deserve!
What Happens When a Hotel is Overbooked?
Managing a hotel is about making as much money as possible. So, hotel managers love to book their facilities at a 110% capacity to make-up for the average 10% of people who don’t show up for their reservations. But what happens when these numbers go awry?
When hotels mess up, some guests will have the “pleasure” of being walked to a different hotel in the same area. Usually, the guests who are walked out are the ones who are just staying for one night.
With Great Budget Comes Great Responsibility
A former Ritz-Carlton employee exposed one of the lesser-known standard practices amongst first-class hotels. It turns out the staff is given a compensation budget of $1,500 to ensure every guest is getting the best possible experience out of his/her stay.
But with great budget comes great responsibility: if the guest who was assigned to you is not happy, it will cost you. A former staff member mentioned an occasion in which a Ritz-Carlton guest complained about losing his Rolex watch. So, he was simply given a new one, paid in full by the compensation budget of one of the staff members!
All Rooms Are (Not) Cleaned Equally
We like to believe we live in a fair and just society where everyone is treated equally, regardless of race, income, or gender. Yet, we know that’s not what happens in reality. In reality, wealthy people get top-grade treatment, while the rest has to settle for less.
This also applies to the housekeeping. Even though they insist all rooms are cleaned equally, top-grade rooms will get a more thorough cleaning than the more affordable ones. While this makes sense in a way, we believe hotels should never compromise on something as important as hygiene.
Celebrities? They See Nothing And They Hear Nothing!
Celebrities often stay at hotels, and they care deeply about their privacy. If they happen to have a bad experience, they will probably share it with their celebrity friends. For that reason, hotel employees are told to “see nothing” and “hear nothing” when it comes to celebrity guests.
If housekeeping happens to snitch on a celebrity, it can be disastrous for business: no other star will ever want to stay at that same hotel. It must be hard to resist the urge to share some juicy celebrity details with your friends, though.
Hotels Are Great For Local Cops
If you happen to manage a hotel, there’s a good chance you’re going to be friends with the local police. As you can imagine, police officers like to know all there is to know about new guests in town, and hotels function as nice hubs of information for the law enforcement agents.
This works both ways: if you’re planning on acting friendly, you’ll probably feel safer during your next hotel stay. But if you’re looking to misbehave, just keep in mind that the police will be a phone call away from stepping in and putting you in the right place.
They’re Internet Stalkers… But For Your Own Good
It may sound strange, but former hotel employees have said that it’s common practice to investigate the social media accounts of future guests who have booked a room online. Creepy as it seems, this is meant to be a way of ensuring your stay will be as pleasant as possible.
While we do appreciate the effort, we also feel like the guests are entitled to a little bit more privacy. If this works, great, but there’s only so much you can learn about a person after checking his/her social media accounts.
Please (Don’t) Smoke
Smoking is a terrible habit, but if you’re a smoker, you’re probably going to have a cigarette or two during your next vacation. But when you do, please make sure you’re not inside of your hotel room. It’s not only rude for the other guests, but it may work out in the hotel’s favor.
When guests smoke inside their rooms, hotels can charge them with a fee for damages and make some extra profit. In a way, they’re always hoping their smoking guests will not resist the urge to light one up. But you can show them who’s boss by taking your smoking habit outside.
Bellmen Are There To Take Your Bags
These days, most people have little wheels on their bags and don’t care much about the almost-lost art of the bellmen. But to the men and women working the job, there’s nothing worse than hearing a guest say, “thank you, I got it.”
Even though it may feel like you’re helping the bellmen by carrying your own bags, you’re actually rendering their entire job useless. So these men and women can continue bringing a salary home, please let them take your bags to your room and make sure you give them a nice tip. These guys deserve it.
How to Cut The Middlemen
Hotels are part of a more significant, broader business, which includes travel agencies and booking websites. But if you make your reservation directly with the hotel, you may get the chance to save some money by actively cutting the middlemen.
This will not only save you some bucks, but it will also give you the chance to negotiate the best possible deal. With a little bit of luck, the hotel may even give you a few extras for free, since they’re also saving money whenever booking or travel agencies are not involved.
Get Free Stuff In The Wee Hours
The next time you’re staying at a hotel, and you’re finding it hard to fall asleep, just pass by the lobby. The late-night staff hates it when people come asking for stuff at late hours, so they will probably just give you anything you want. For free!
There are limits, of course. But if you’re trying to score some free toothbrushes, slippers, or soap, this is the best time to do it. The hotel employees will probably do anything they can to get you back to your room and leave them alone.
Be A Regular And Score The Best Treats
It happens with every business: regular clients get the best possible treatment, so it pays to stay at the same hotel, or at least at the same hotel chain more than once. Free stuff, making friends with the staff, getting discounts. These are just some of the treats regular clients get to have access to.
We know nothing beats the feeling of checking-in at a brand-new hotel, but if you always happen to pick the same hotel chain, you’ll most likely be treated differently (in a good way). Keep this in mind the next time you’re booking a trip abroad.
Want To Know The Safest Place To Store Your Valuables?
It may sound strange, but the safe that some hotel rooms have is not as “safe” as most people would assume. In fact, it’s almost worthless, considering the entire housekeeping staff has access to it. And you know how they love to snoop around.
Additionally, these safes are usually not insured. This means that the hotel will not restore any valuable content taken from an in-room safe. The safest place to keep your precious belongings during your next vacation? The front lobby.
Please Don’t Be An Irresponsible Parent
From time to time, hotels are visited by some somber and malicious characters. That’s why it’s so important to make sure your young children are safe while you’re enjoying a massage in the spa or having a swim in the pool. Because if there’s something hotel employees hate, it’s being forced to work as babysitters.
Yes, that’s not their job at all, so please make sure always to keep an eye on your kids. While most hotels are secure, some may be quite dangerous. And you don’t need to check-in at The Shining’s Overlook Hotel to have something terrible happen to one of your kids.
They All Look Up To The Marriott
Basketball players have Michael Jordan, professional golfers have Tiger Woods, Internet influencers have Kim Kardashian, and housekeeping has the Marriott. For every task and job out there, there’s always someone you can look up to. And when it comes to cleaning hotel rooms, nobody does it better than Marriott’s housekeeping team.
Admired by every hotel worker out there, Marriott’s staff has perfected the art of cleaning rooms to the point of calling it a science. Earlier this year, the Marriott even launched a Global Cleanliness Council to promote even higher standards of hygiene amidst the pandemic.
Who Moved My Stuff?
Housekeeping spends their entire working day cleaning rooms where other people have slept. And sometimes, luggage and other items can get in the way of their job. Whenever that happens, they have permission to move your things into a different location temporarily.
So, taking care of your bags is not just the bellmen’s job. If you don’t want housekeeping to touch any of your things, just make sure they don’t get in the way of their cleaning duties by keeping your hotel room neat and tidy.
They Tell White Lies All The Time
They don’t lie to deceive or to get their way. But hotel workers will tell tens of white lies every single day, simply because it’s part of the job. If you have ever worked at a store or a restaurant, you know how it goes: you need to keep the customers all happy and jolly, regardless of how sad or gloomy you feel.
Some of the most common lies told by hotel workers include “all rooms are the same,” “we appreciate your feedback,” “there’s nothing we can do about it,” “we hope to see you again soon,” and “we’re deeply sorry.”
They Watch Out For Your Reflection
This is just a different way of saying they clean the mirror in your bathroom as thoroughly as possible. And housekeeping even has a secret mirror-cleaning technique: applying furniture polish!
Furniture polish is excellent for turning a dirty mirror into a spotless and beautiful reflective surface. But you need to be a pro to do it. If you try this hotel housekeeping hack at home, keep in mind that furniture polisher can cause buildup, and it can also be tough to scrub.
The Carpet Cleaning Trick
Housekeeping keeps some terrible secrets from their guests. But they also have some beneficial knowledge on how to get rid of seemingly unfathomable carpet stains and odors. Their special secret trick? Just put some baking soda on it!
Nothing will make a funny odor disappear like good old fashioned baking soda, especially if you add a couple of drops of your most potent cleaning product. Carpets can be a pain to clean, so imagine what it must feel like to be housekeeping—you not only have to clean some nasty carpets, but you have to do it over and over again.
Hotels Share Information On Black-Listed Guests
Whether it’s a hotel or your local corner store, you don’t want to end up on any blacklist. But if you misbehave during your next vacation, there’s a good chance a lot of hotel managers will find out about it. After all, former hotel employees have revealed hotels share the names of blacklisted guests with one another, to avoid unpleasant surprises.
To be blacklisted, you need to do something crazy like trash your room or destroy the minibar. But remember: if you feel like doing something wild in a hotel room, consider that it may well be the last time you stay.
The Ideal Check-In Day
Hotels are a seasonal business, with the number of clients varying considerably according to the day of the month, the time of the year, and even the weather! But what is the ideal day to check-in at a hotel?
According to hotel employees, the first Sunday of every month is the day. Vacationers have left home, and business people have still not arrived. This way, you’ll get to choose from a broader range of available rooms and also get a lot more peace, quiet, and privacy.
Don’t Throw Your Ice Bucket Bag Away
You’ve probably noticed that most hotel-provided ice buckets come with a plastic bag. Most guests remove this bag because they see it as unnecessary. But the bags are there for a good reason: to keep your ice bucket clean and to make sure the ice doesn’t melt into gross-tasting water.
Next time you’re about to enjoy a romantic weekend at the hotel with your significant other, please don’t throw away the ice bucket bag. Your Champagne will taste as refreshing as always, and the hotel staff will appreciate it.
Being Nice To The Bellman Pays Off
The next time you’re staying at a hotel, try to be nice to the bellman and give him a good tip. This will not only improve your karma and make you feel like you’re a nice person; it can also get you a room upgrade and more attentive service.
Even though it may not look like it, the bellman is very powerful and influential. His job is all about knowing the ins and outs of the hotel. So, if there’s someone who can help you to have a pleasant stay, that’s the bellman!
Beware Of Hotel Scammers
It’s late in the night, and you’re sleeping like a rock. Then, your in-room phone rings. A voice says it’s from the reception and asks you for your credit card number. Half asleep, you don’t think twice about it. Minutes later, you realize you’ve just been scammed.
Sadly, this is a common practice among scammers, who memorize the phone number of a hotel room and call it later to fish for some digits. If this ever happens to you, don’t say a thing and report the call to the hotel staff. Keep in mind that traditional hotel employees will never call your room late at night.
How Much Money Do They Make?
Working in the hotel industry can be very profitable, but it depends a lot on what your role is. In the U.S., servers and housekeeping staff usually earn less than $23K a year, while top managers can make as much as $103K per year. Not to mention the big bosses of hotel chains such as Marriott and Hilton, who are bonafide millionaires!
In October 2018, the profit per room in American hotels reached an all-time high, with profit levels of $126.34 per available room. During that same period, the total average revenue per hotel room in the U.S. was recorded at $294.57.
They Expect You To Tip
By now, you’ve probably realized that working at a hotel is not easy. And to make it even harder, most housekeeping staff members are poorly paid for all the hours they put in. So, why not help them by offering excellent tips whenever you can?
Being a hotel employee is a little bit like working at a restaurant: tips are the lifeblood of your income. Since most people have some extra money to spend while on vacation, it doesn’t hurt at all to help these hardworking men and women the best way you can.
They Get Extra Pay For Cleaning Vomit
Maybe you ate some bad nachos while vacationing in Mexico, or perhaps you drank way too many cocktails in the hotel’s bar. Whatever the reason for you to vomit at your hotel room, just make sure you aim right, or you’ll have to pay a little extra.
In some hotels, housekeeping can charge guests with an extra fee for cleaning vomit. While “cleaning” is in their job title, this measure is understandable. Cleaning someone else’s vomit is one of the most unpleasant things a person can do, so the compensation is more than well-deserved.
They Obey a 3-Knocks Rule
As if cleaning tens of hotel rooms per day wasn’t hard enough, some guests love to sleep late or simply ignore housekeeping who are trying to clean their rooms. For this reason, hotel employees obey a three-knocks rule. They knock three times, announcing “housekeeping,” pausing for ten seconds between each knock.
If a guest doesn’t answer, they may open the door slightly to make sure no one is there before cleaning. If you want your room smelling fresh, as well as a new set of towels, just make sure you make it out of bed before noon, or you’ll not be so lucky.